Look, we're straight shooters here at Quantaris Front. Your data matters, and we don't mess around with it. Here's the real deal on how we handle your information.
We're Quantaris Front Logistics, based out of Mississauga, Ontario. We move heavy stuff across borders - industrial equipment, oversized loads, temperature-sensitive cargo, you name it. Been doing this for years, and we've learned that trust is everything in this business.
This policy isn't some legal mumbo-jumbo written by lawyers who've never driven a rig or cleared customs at 3 AM. It's written by us, for you - our clients, partners, and anyone who interacts with our services. We're gonna tell you exactly what data we collect, why we need it, and what we do with it.
Bottom line: We collect what we need to move your cargo safely and legally. Nothing more, nothing less. And we protect it like it's our own.
When you work with us, we need the basics: your name, company name, phone number, email, billing address. Pretty standard stuff. If you're shipping cross-border, we'll also need tax IDs, business numbers - whatever's required to keep customs happy.
We track everything about your cargo: what it is, where it's going, weight, dimensions, special handling requirements. If it's temperature-controlled, we log those readings. If it's oversized, we document the route planning. We keep records of customs docs, bills of lading, delivery confirmations - all that paperwork that makes international freight possible.
Gotta get paid somehow, right? We collect billing info, but here's the thing - we don't store full credit card numbers on our servers. That stuff goes through secure payment processors who specialize in keeping it safe. We just keep transaction records for accounting purposes.
Like most websites, we collect some tech stuff automatically: IP addresses, browser type, device info, how you navigate our site. It helps us fix bugs and make the tracking portal actually work properly. Nothing creepy, just standard web analytics.
Obviously. We use your info to arrange transport, coordinate with drivers, schedule pickups and deliveries, and get your stuff where it needs to go.
Cross-border shipping means dealing with governments. We use your data to prepare customs docs, file declarations, and keep everything above board.
Updates, confirmations, tracking notifications - we'll reach out when there's something you need to know about your shipment.
Invoices, receipts, payment processing - the financial side of doing business together.
We analyze delivery times, route efficiency, and service quality to figure out where we can do better.
Sometimes we gotta keep records because the law says so - tax records, shipping manifests, that kind of thing.
Security's not just some checkbox for us. We handle shipment data, financial info, and business details - stuff that actually matters. Here's what we do to keep it locked down:
Data in transit gets encrypted with SSL/TLS. Stored data is encrypted at rest. Industry-standard stuff, no shortcuts.
Our data lives on secure servers in Canadian data centers. Regular security audits, firewalls, the whole nine yards.
Only authorized staff can access client data, and they only see what they need for their job. Multi-factor authentication for all accounts.
We keep data as long as we need it for business purposes, or as long as the law requires. Here's the breakdown:
When we don't need it anymore, we delete it properly. Not just hitting delete - actually wiping it so it can't be recovered.
It's your data. You've got rights. Here's what you can do:
Wanna know what info we have on you? Just ask. We'll send you a copy within 30 days.
If something's wrong or outdated, let us know and we'll fix it. Accurate data helps everyone.
Want us to delete your info? We'll do it, unless we